Car
Care Center
Advanced Technology:
Automobiles used to be
relatively simple, relying on purely mechanical components for proper
operation. Today's vehicles are equipped with sophisticated
computers to monitor and control many of the operating systems.
Depending on make and model, your vehicle may have in excess of 20
computers controlling everything from the way your car rides to how and
when the transmission shirts gears -- from the amount of fuel entering
our engine to the temperature of the exhaust.
Along with this technology
comes new terminology to describe your vehicles operating
components. ABS, SRS, MacPherson Struts and EEC are but a few of
the terms used to describe these new systems.
These advances in automotive
technology require an entirely new approach to keep your vehicle running
with peak efficiency and safety.
Skilled Technicians:
Today's vehicles are far too
sophisticated to be repaired by the "replace parts until it
works" method. We take automotive repair and maintenance far
beyond that.
Your PARTS PLUS CAR CARE
CENTER technicians are not only experienced mechanics, they are
professionally trained automotive technicians, skilled in the use of a
variety of diagnostic equipment and repair procedures relating to all
vehicle systems. Continuous training of all PARTS PLUS CAR CARE
CENTER technicians is an important aspect of our commitment to you.
One method of automotive system maintenance and repair:
Your PARTS PLUS CAR CARE
CENTER knows your vehicle is a complex assembly of interrelated
systems. Many factors can influence your vehicle's performance,
dependability and safe operation.
When you bring your vehicle
to our facility for a repair or routine maintenance, we begin by
listening carefully to you. We want to fully understand the
problems you are experiencing.
After carefully listening to
you, your PARTS PLUS CAR CARE CENTER technician then performs a thorough
inspection and diagnosis of the appropriate systems. Bye doing
this, we can identify the specific problem.
Another important benefit of
our thorough inspection is prevention. By performing our 10-point
safety check, we are often able to spot potential areas of concern and
take necessary steps to assure they don't become major problems.
The informed customer . . . we want you to
know:
Once the diagnosis and
10-point safety check are completed, we will explain to you our findings
of each item that has been inspected. We will then explain our
recommendations for needed repairs to your vehicle. No repairs
will be done without your understanding and consent.
We understand that you, the
customer, need to know as much as possible about your vehicle and our
repair recommendations so you can make an informed decision.
By thoroughly explaining our
inspections and diagnosis, you will better understand what repairs are
needed and why. By sharing this information, we feel that we will
earn your trust. If you have any questions or concerns about your
vehicle or our repair procedures, please ask. We welcome any
questions you may have.
Only the repairs that are needed:
Once a problem is
pinpointed, and you fully understand the repair procedures involved, we
will replace only those parts needed to satisfactorily complete the
repair procedure. No wasted parts -- no meaningless labor
charges. Of course, if we detect any safety-related problems while
we're working on your vehicle, we'll tell you. Your safety and
satisfaction are our primary goals.
Always quality parts:
All our replacement parts
meet or exceed the specifications set by the company that made your
vehicle. All parts are covered by the manufacturer's
warranty. You're assured of long-lasting parts that fit your
vehicle.
Our "family" of satisfied customers:
It is our sincere desire to
develop and nurture a long-term relationship with you, our
customer. The more we know about your specific vehicle and your
needs, the better we can serve you in the future.
Our pledge to you:
We want to earn your
business by earning your trust. We will keep the needs of you, our
customer, first. We will advise you of any areas of concern that
may be safety related or which warrant re-inspection in the near future.
After a thorough inspection
of your vehicle, any required repairs will be discussed with you for
your understanding and approval. No repairs will be performed
without your informed, written consent. We will perform only the
repairs your vehicle requires.
We will install only
quality, name brand parts at fair prices. All parts installed by
our professionally trained technicians will meet or exceed original
equipment specifications and will be backed by the manufacturer's
warranty.
If there is something you
want to know about your vehicle, or the repairs we are performing, JUST
ASK! We will gladly answer your questions.
By keeping this pledge, we
hope to establish a long-term relationship with you and your
vehicle. The better we know your vehicle and your needs, the
better we can serve you. We want you to be a part of our family.
Thank you for
your trust . . . and your business. |
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